IT & tech support

Your tech, handled.

For businesses with no IT person, where the tech is everyone's job and no one's.

  • Your POS stops dropping off Wi-Fi at the Friday rush.
  • Every staff account has MFA; nobody shares a password on a sticky note.
  • A backup you've actually seen restore.
  • New hire's laptop, email, and accounts ready on day one.
  • Your email stops landing in spam.

Technical: UniFi/Omada-class networking, VLANs, Google Workspace and Microsoft 365 admin, SPF/DKIM/DMARC, Bitwarden or 1Password, Backblaze or Synology, MDM basics, macOS, Windows and Linux. Remote work over a secure screen-share you approve each time.

Access & trust. I work in your accounts only with your permission, use a password manager for any credentials you share, remove my access when we're done unless you keep me on a plan, and never hold your passwords or your domain hostage — you own everything.

Talk about your tech

Households

At home, too.

Home Wi-Fi that reaches every room, a new phone or laptop set up with everything moved over, backups and photo libraries sorted, passwords cleaned up, and help after a scam.

Home tech reset — $250

remote · $350 on-site

Wi-Fi, backups, password cleanup, updates, 45-min walkthrough.

Hourly: $85 remote · $95 on-site,1-hour minimum.

IT support rates

  • Remote

    $85/hr

    30-minute minimum

  • On-site

    $110/hr

    1-hour minimum

  • IT-only Lite

    $150/mo

    2 remote IT hours a month

After-hours and weekend emergencies at 1.5×. Remote fixes are same or next business day. Travel included within 25 miles of Orlando or St. Augustine; beyond that, quoted.

See full pricing

What's acting up?

Tell me what's broken or slow. A free 20-minute call, or a quick remote look at the problem.

Get it fixed

ethan@goedelworks.com · (904) 566-1949 · Replies within one business day.